Privacy Policy
Details of the Data Controller
IM'ACT SPRL, whose registered office is located at Rue du Fond Cattelain 2/1.1, BE-1435 Mont-Saint-Guibert, and registered with the Crossroads Bank for Enterprises under number BE 0471.317.753, is responsible for the processing of the personal data you provide to us via our website www.imact.eu.
Data We Collect About You – For What Purposes and on What Legal Bases?
1. Data We Collect Directly From You
We collect data via our website when you use the contact and/or download forms in order to receive information from us about our products and services.
We use this data (in particular your last name, first name, email address, etc.) to contact you with the most relevant information, based on your consent.
In general, fields marked with an asterisk are mandatory. If these details are not provided, we will not be able to respond to the request related to the form(s) submitted.
2. Data We Collect When You Interact With the Website
When you access the website, the servers automatically collect the following data: the IP address assigned to you at the time of connection, the date and time of access, the pages visited, the type of browser used, the platform and/or operating system installed on your computer, the volume of data transferred, the referring website, and geographic and linguistic information.
This information is retained solely for statistical purposes in order to improve the website.
3. How Long Do We Retain Your Data?
Your data is retained for the period necessary to carry out the operations for which it was collected, in compliance with applicable legislation.
4. To Whom May Your Data Be Disclosed?
Your data will not be disclosed to third parties except where required by a legal or regulatory provision, or for the purposes of normal business operations.
In the course of providing our services, we may subcontract all or part of certain tasks to technical service providers bound to us by contract, in particular for the operation of our website.
IM'ACT requires its subcontractors to comply with data protection legislation and to provide sufficient guarantees regarding the implementation of appropriate technical and organisational measures, ensuring that processing meets legal requirements and that your rights are protected.
As a matter of principle, we do not sell or disclose in any way the data we collect about you to third parties.
Your data may only be shared for marketing purposes with IM'ACT partners if you have given your explicit consent.
If we are legally obliged to do so, or if required by a court order, we will disclose your data to the extent necessary to comply with such legal obligation or judicial decision.
5. What Are Your Rights?
5.1 Right of Access
You have the right to access your data at any time and free of charge by sending an email to op@imact.eu.
5.2 Right to Rectification
You have the right to request that incorrect data be corrected and that inappropriate or obsolete data be deleted by sending an email to op@imact.eu.
You are responsible at all times for ensuring that the data you provide to us is accurate.
5.3 Right to Erasure (Right to Be Forgotten)
If you no longer wish your data to be processed and you meet the conditions for requesting erasure, we will delete your data from our database.
This deletion will take place within one month of notification of your request, unless retention is required to comply with a legal obligation or for the establishment, exercise, or defence of legal claims.
5.4 Right to Data Portability
Where applicable, you also have the right to data portability in accordance with applicable data protection laws.
5.5 Right to Object
You have the right to object to any use of your data for direct marketing purposes. You may exercise this right at any time, free of charge and without justification, by sending an email to op@imact.eu.
5.6 Right to Restriction of Processing
You also have the right to obtain from IM'ACT the restriction of processing of your data, in accordance with applicable data protection laws.
6. Links to Other Websites and Services
Our website may contain links to third-party websites, and some of our services provide access to third-party services (such as social networks).
We have no control over how these third-party websites and services process your personal data. We do not review such websites or services and are not responsible for their content or privacy practices. Please consult the privacy policies of the third-party websites or services you access via our website or services.
7. Security
We have implemented appropriate technical and organisational security measures to prevent the destruction, loss, alteration, unauthorised access, accidental disclosure to third parties, or any other unauthorised processing of data.
Access to your data is limited to employees who require it to perform their duties.
8. Limitation of Liability Clause
IM'ACT cannot be held liable for damages including, but not limited to, data loss, financial or commercial loss, loss of profits, increased overheads, or scheduling disruptions.
IM'ACT is also not liable for damage resulting from unlawful actions by third parties involving data (data theft, viruses, phishing, or other cyber offences).
9. What Happens in the Event of a Dispute?
If you believe that we are failing to meet any legal and/or contractual obligations, please contact us by email at op@imact.eu or by post at the address of our operating headquarters. We will make every effort to respond promptly.
Any complaint or claim should be sent to the address of our operating headquarters.
If our response does not satisfy you, you have the right to lodge a complaint with the competent supervisory authority.
10. Applicable Law and Jurisdiction
These provisions are governed by, interpreted, and enforced in accordance with Belgian law, which shall be the sole applicable law in the event of a dispute.
Any dispute that cannot be resolved amicably within a period not exceeding one month from its occurrence—this period may be extended by mutual agreement—may be brought by the most diligent party before the French-speaking Courts and Tribunals of the judicial district of Walloon Brabant, which shall have exclusive jurisdiction.
11. Entry into Force
This Policy was created and entered into force on 15 May 2018. We reserve the right, at our sole discretion, to change, modify, add, or remove parts of this policy at any time.
12. Contact
For any questions regarding this Privacy Policy or our privacy practices, please contact us by email at op@imact.eu. You may also contact us by post at the address of our registered office.